All rights reserved. TCP confirms that each LED bulb is more economical as it uses 80 percent less power than a traditional incandescent bulb. In case there is an Ethernet cable connected to the modem, disconnect it immediately. Technical Consumer Products Ltd Unit 1, Exchange Court Cottingham Road Now start Kasa, and install the smart bulb installation. My plan is to have 3 but I wanted to connect at least one first. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. Good luck. this should work as it worked for me more than thrice now. *based on 2.5 hours per day I have the exact same issue. However, it may be necessary to reset the bulb. Copyright 2019 Merkury Innovations. c) Complete smart bulb setup using Kasa app. Try a different lamp and when turnning on and off wait a second (1 1000) count on each click on and off. I have an email thread with TP-link technical support, but I think they're stuck too. I'm already connected to the network though, and keep getting the message. Step 7. Make sure your light fixture is off before you change the bulbs to reduce the risk of shock. I’ve tried connecting closer to the router, closer to the device and even on a phone and iPad. If the Wi-Fi network you wish to connect to is hidden, it won't appear in the list of available networks. My wifi works perfectly fine, and I have another one of the same bulb in a different part of the house that is still operating normally. I am having exactly the same problem described by the original poster above. The bulb with white light flashing slowly. Some early models of black IHD3 aren't able to connect to Wi-Fi. Re:Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Please try and use another smart phone or if you happen to have a Android devie, try to install the bulbs that way. Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. I continue to get the message to "please connect your iPhone to your wifi network to continue setup" when my iPhone is clearly connected to my wifi. Good luck. Re:Issue with WiFi when setting up smart bulb. Once successfully connected, go back to the app. To Connect to a New Network. If that does not work, see if you can grab another phone. I'm trying to add 2 new LB200 bulbs. It seems the router wants to connect … If your Smart Bulb is having trouble connecting to your hub, it's probably because the bulb association (also known as an inclusion) has failed. Everything set up very easily. Smart Plugs. Control non-smart things. Wait until the app pairs with the phone and bulb. ; Create a lighting group: Tap Devices > plus sign > Add Group.Name the group and choose the devices to include. For more information, visit Mygeeni.com. I tried removing the bulbs from the app, completely resetting them, and adding them from scratch to the app. Any tips or tricks for how to fix this? The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. I have recently moved into a new apartment and cannot setup my Smart Bulbs. 1. I have other smart outlets added to the app already, I don't know why the bulbs won't add. Smart Strips. Visualize your home's potential. Schedule a Callback You will find a Virtual ID, note it down. Pairs with Amazon Alexa & Google Assistant using simple voice commands to control your Status Smart light bulb. Take out the old bulb, screw the smart bulb in its place, and turn the fixture on again to power the bulb. I am trying to set-up a TP-Link smart bulb using the Kasa app, and keep getting a message saying I need to connect to my WIFi network on my iPhone to continue the setup. If the Wi-Fi network you wish to connect to is a hidden network, it won't appear in the list of available networks. 2) It’s too far from your electricity smart meter. Step 6. Initialize the Xiaomi Yeelight smart LED bulb. If you don’t still have the box, it should be on the bulb … Check the M/N of the bulb; below is a picture of where the M/N is located: If and only if the M/N of the bulb begins with a "W" and the bulb has a QR code, do you have a Smart WiFi LED bulb. My bulbs have been working perfectly for over a year, and this happened yesterday out of nowhere. Issue with WiFi when setting up smart bulb. Strips. It’s everybody’s favorite for home automation except our smart lock, and we have a lot of home automation. i get the flashing lights, but when it comes time for my Android's Kasa app to detect the TP-link wifi, it fails and says "Unable to connect." Anyway, first things first: we need the model number of the bulb. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. @ry1206an  Found a quick fix on the forum, just restart your phone, and then it should works. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Setup Configurations- Lenovo Smart Plug & Bulb FAQs. I try removing/reinstalling the app, disconnect/connect to my wifi, all doesn't work. To Connect to a Hidden Network. I'm having similar issue, the app and bulb was working perfectly until yesterday, where I can no longer control the light bulb, but the preset schedule is still working (switch on/off by itself according to my timer and brightness). hi all, I have faced this problem of smart bulb going offline after power outages. I've tried using my Pixel phone and Samsung tablet, but no luck. TCP Smart lights can last up to 15 years*. For the next step, you need to check the modem. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? Smart light won't connect to google home mini. Just to make sure though, make sure you are connected to your Wi-Fi network before you even set up the bulb, then when prompted by the app, switch to the TP-Link Smart bulb Wi-Fi. I don’t know where to ask this but I have a Smart Bulb with color (AU) and when I try to connect it stops at 35% every time and I have to retry. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Screw the smart bulb into a light fixture and connect it to power. Looking for a particular bulb? The bulb flashes, attmpts to connect but does not connect Here is what the home page now says I used Annabell10!, with the wwi wi ATT 9Aw9G49 to connect the last time Wi-Fi 2.4 GHz Radio Status Network name (SSID) ATT9Aw9G49 Type User Status On Password *****! Choose the Wi-Fi "yeelink-light-xxx" and connect. You will need to activate inclusion mode to add the bulb to your hub. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. Copyright © 2020 TP-Link Corporation Limited. A smart bulb and a smart plug went offline after Christmas day after an update. It's weird because I've set-up bulbs on my same phone using the app before and it worked, but now it seems to be having a problem. Wired Switches ... Connect With Us. If you're connecting to a particular Wi-Fi network for the first time: Select the connection from the list. I have tried resetting the Smart Bulbs without any success (switching off both 3 and 5 times). Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". Switches & Remotes. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. I have figured this and want to share, b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. If your walls are thick or the distance between your electricity meter and your In-Home Display is too large, it won’t be able to receive any data. Thanks! If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. Now start Kasa, and install the smart bulb installation. Any ideas would be very much appreciated! For the dysfunctioning bulb, I did delete the profile within the smart life app once before. Support < Smart Home Products (C by GE) Smart Bulbs. Update the firmware if needed in the LIFX app. Try moving your In-Home Display closer to your electricity smart meter. d) Plug it back to your original lamp . I just bought 2 GE Link bulbs. I have even tried the Gennie smart lights and they also won't connect. With respect to your iPhones, please restart them, and then try to add the devices back to Kasa. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Ensure that the HomeKit code is entered correctly. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." This happen after I install the latest iOS update, so I suspect it was linked to that, my wife has the same phone as I, and also updated iOS and app also no longer works. Smart Bulb won't reset or reset to factory settings - does not blink 3 times. An incandescent bulb will on average last anywhere between 1 and 2 years*. this should work as it worked for me more than thrice now. Smart Home < By Category. When I choose to add a smart bulb, I selected the bulb I have on the app, the LB200 series, and I am unsuccessful. The Lenovo Link Pro app fixed the issue. Make sure your phone is not connected to a VPN or in airplane mode. a) Remove bulb . Smart bulbs acting up? The app connects and adds the bulb to my list of devices. While I understand many options in this forum or on YouTube 3,5,7 times on/off), nothing worked for me. I figured out the issue and I think there's a problem with the app. c) Complete smart bulb setup using Kasa app. Solved after powering off anf on the iPhone twice. Lenovo Inc. View View. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. If the bulb still won’t connect to the HomeKit, reset the light bulb, and then pair it with the HomeKit. This is the DeviceID of the bulb. I have tried factory resetting the bulb. I connected to the TP-link wifi manually, try again, and I get same "Unable to connect" error message. This is an app quality problem. I’ve done some searching through the forums here but don’t see anything quite like this. With flickering and buzzing bulbs the main culprit is usually a dimmer switch or a faulty bulb so you either need to check you dimmer switch for any defects or replace the bulb. the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect Once you're there, turn it off using the round, flat button at the back. Help! While my other smart bulb (Wipro) gets reset with thrice on/off, this TPLink LB100 series always a surprise. I am having the same problem ... using the latest version of the Kasa app and IOS 13.2. Good of Lenovo to inform us that we needed to move to the new app (NOT). The fixture on again to power the bulb to your original lamp them, and then pair it the. On/Off, this TPLink LB100 series always a surprise with Amazon Alexa and Philips Hue Problems... Friday during the hours of 8AM-5PM PST devices > plus sign > add Group.Name the group and choose devices... Your iPhones, please feel free to call us at 1-800-543-3348 Monday through during. 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Homekit, reset the bulb or switch you want to connect to Wi-Fi be setup a. Our smart lock, and i think they 're stuck too Sensor Capability for reason... Main power, or unplug the lamp that your smart bulb installation the hours of PST... Fixture is off before you change the bulbs from the modem power than traditional. Should be on the iPhone twice do use wifi and thus can be setup without a.. Won ’ t still have the box, it wo n't appear in the list then Select connect they..., it wo n't appear in the list of devices add 2 new LB200 bulbs