My kwikset door latch is stuck with the door closed. If the latch still fails to open, you’ll need to move into destroying the mechanism. On Kwikset locks, this will look like two small teeth that the cylinder pressed back. Excessive twisting and prying at a stuck key could take a situation from bad to worse: You might end up breaking the key in half inside the lock. First, clean the keyhole with a penetrating lubricant like WD-40. When the pins wear down, your key begins to not work with the lock. by pcorps » Sun Jun 12, 2005 1:18 pm . Although it can cause some inconvenience, a key stuck in a deadbolt lock mechanism is not that difficult to fix. How to Replace a Deadbolt That's Stuck in the Frame. How to Fix a Sticky Lock. However, I can not fully insert the smartkey in order to rekey the lock. You should first test the door latch to ensure the latch is sticking inside the door and not due to a misaligned strike plate. I have removed the stem assembly but can not get the latch to retract so i can open the door. After enough use, you might find that your door lock has begun to "stick," making it difficult to put in, turn or pull out your key. Absolutely right JD. How to Fix a Key Captured in a Deadbolt Lock. I’ll outline the most common symptoms folks experience when using locks: My lock is 10ft from my hub I can lock/unlock using my mobile app but my codes aren’t being programmed Some of my codes are being programmed while others aren’t My codes are being programmed but I’m not … The deadbolt latch works fine when operated by hand. A deadbolt lock is an essential part of any home security plan. Method 3: Turn Up the Heat. You can repair the Kwikset lock cylinder by re-keying the cylinder. Fixing a few stubborn locks might involve disassembling, cleaning, and then reassembling the lock. Hi. After a little time on hold I got through to customer service. Also, as I said the key hole is stuck in the horizontal position, which also happens to be the smartkey rekeying position. She was able to determine what model I had because there is no model number anywhere on the thing. I'm not sure what that means. Braking the Latch The deadbolt is much stronger than a doorknob latch… Expert advice on how to repair common problems with door knob locks and deadbolts, such as stuck or frozen door locks, latches that don’t latch, and keys broken off in door locks. Many people put up with the aggravation of a sticking door lock for years. Ironically, by cleaning and oiling them, you can fix most locks in a matter of minutes. If the latch is stiff or otherwise, you can also try to spray the mechanism with a lubricant such as the WD40. A sticking door latch might require some lubrication, or it might be jamming against the strike plate on the door jamb. Turn the knob to … The latch bold was sticking on my front door. I tried putting wd-40 on the keyhole to no avail. This question is the number 1 question we get from users in many different forms. My back is closed and I can't open it because the door lock isn't working. Having a lock that does not operate correctly is frustrating as well as potentially dangerous. I have a replacement but can't figure out how to retract the broken latch, open the door and replace it. Most issue with Kwikset door lock cylinders involve the pins that react with the key. It's a schlage dead latch. I took off the door knobs on both sides and then tried to turn the slide extension with a screw driver in order to unlock the door; the slide extension moves, but nothing else happens. (Don’t […] I called the company after fiddling with it. Kwikset latch stuck - help?! Many door knob and lockset problems can be corrected before they become so serious that the lockset does not work at all. Something had clearly gone wrong with the latch itself. 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